FAQ

HOW CAN I CREATE AN ACCOUNT?

From a desktop computer, you will see the create account button in the top right corner.  Or you can use this link here

 

SHIPPING

READY-SHIP ITEMS
Kindly allow 2-3 business days for your order to be processed and shipped.  Items over $100 are eligible for free shipping.  All domestic orders are shipped and tracked via USPS mail to any of the 50 United States. First Class international shipping is $12.00.  More expedited shipping options are available at checkout for both domestic and international purchases. 
Please note that some countries may be subject to additional import duty taxes (anywhere from 5% to 30%). AM Shop is in no way liable for such duty fees and cannot accept a package in return if delivery is refused.


PRE-ORDER ITEMS
During extremely large pre-orders, shipping may take up to four weeks.  We are making your order specifically for you. Pre-orders ship in 2-3 weeks or often, sooner.  Please be mindful of this when placing your order.  AM Shop is not responsible for packages that are lost or damaged in transit.

 

RETURNS ON READY SHIP ITEMS

We truly hope you love your AM Shop purchase.  You may make a return within 7 days of purchase.  If your item is defective upon receipt, you may return it within 7 days of initial shipment for an exchange. If an exchange is not available, your order will be refunded. If your return is postmarked after our 7-day return period, the package will be mailed back to you.
To begin the return process contact us a amusemeshop@gmail.com.

 

RETURNS ON PRE-ORDER ITEMS

Pre-order items are made specifically for you. For this reason, pre-order items are considered a final sale and cannot be returned for refund. Defective/flawed pre-order item(s) will be exchanged if available. If an exchange is not available, a refund will be issued.  We suggest that you refer to the provided sizing guide and item measurements before purchasing to ensure you are selecting the best size range for your child.  Pre-orders ship in 2-3 weeks or often, sooner. 

HOW DO I CHOOSE A SIZE

We make minimal capsule collection wardrobes for children ages 6 months to 8 years using the finest sustainable and ethically sourced materials. We specialize in providing longer wear pieces, enabling the consumer to purchase less.  We encourage the re-wearing of garments by making our garments in two size ranges, rather than purchasing pieces for each size.  To find the best size range for your child's long wear garments please refer to our sizing guide  and the measurements listed on each product page.

 

HOW CAN I FIND OUT ABOUT SALES & PRE-SALES

The best way to stay in the loop is to follow us on Instagram.  All up to date news of new products, sales, giveaways and pre-sales can be found here.  We have some pretty great content too!

 

HOW DO I CARE FOR MY LINEN?

Linen clothes are made from a natural fiber manufactured from the stem of the flax plant. After the threads are woven into fabric, linen is sturdy and durable, moth, bacteria and perspiration resistant. Unlike cotton, linen is weaker when wet and prone to abrasion and should be washed with care.

Washable linen garments should be turned inside out before washing to prevent surface fibers from breaking. The clothes can be washed by hand or machine washed on the gentle cycle using warm or cold water for washing and rinsed in cold water.

Linen garments should be air dried or tumbled on medium heat in the dryer and removed while still slightly damp to avoid set-in wrinkles. Hang clothes immediately and allow to finish air drying.

We choose to never iron linen clothes and embrace the slightly rumpled charm of the fabric.

DO YOU EVER NEED MODELS?

We jump for joy when you share images of your AM collections! We encourage you to contact us via Instagram or tag us @amusemeshop #amshoplove to show us your photos. 

DO YOU SELL WHOLESALE?

Due to the limited nature of our clothing, we only offer wholesale on our apron collections.